| Issue ID | 1117793 |
| Internal NHTSA # | 10641320 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | E350 |
| Model Year | 2012 |
| File date | 14/08/14 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2012 mercedes benz e350. While the vehicle was parked and the key was removed from the ignition, the vehicle jerked and rolled backwards before stopping independently. In addition, the contact heard an abnormal noise and the vehicle veered to the left when reversing. The dealer was unable to diagnose the failure but made the following repairs: the cover on the front passenger side cylinder head, removed/installed a seal, non-return valve, chain tensioner, sealant mb, flange gasket, hexalobular bolt, the cover on the front driver side cylinder head, removed/installed a seal, left and right secondary drive chain tensioners, front cover cylinder, and the check valve. On another occasion, the vehicle rolled in reverse and crashed into the bumper of another vehicle. The door of the vehicle bruised the contact and medical attention was required. The vehicle was towed to the dealer. A police report was not filed. The dealer was not able to diagnose the failure and the vehicle remained at the dealer. The manufacturer was notified of the failure. The approximate failure mileage was 5,597. |
| Vehicle Mileage at Failure | 5597 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | SARASOTA , FL |
| VIN pattern | WDDHF5KB2CAXXXXXX |
| Was vehicle invloved in a crash? | Y |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | Y |
| Was part original equipment? | |
| No. of injured persons | 1 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |